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Ken Hughes

Ken Hughes

Consumer and Shopper Behaviouralist

Larry Hochman

Larry Hochman

Former Head of BA Customer Services

Linda Moir

Linda Moir

Customer Services Expert

Lucy Beresford

Lucy Beresford

Psychotherapist, Broadcaster and Writer

Mary Portas OBE

Mary Portas OBE

Retail Champion – The Queen of Shops

Paul McGee

Paul McGee

The SUMO Guy – Shut Up, Move On!

Rafe Offer

Rafe Offer

Sofar Sounds Co-Founder

Scott Bedbury

Scott Bedbury

Former Nike and Starbucks Marketing Executive

Tim Wade

Tim Wade

Customer Behaviour and Customer Experience Expert

William Higham

William Higham

Futurist and Consumer Trends Speaker

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