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Kate Hardcastle MBE
Retail and Consumer Insight Expert
Ken Hughes
Consumer and Shopper Behaviouralist
Kevin Gaskell
Former UK MD of BMW, Porsche and Lamborghini
Larry Hochman
Former Head of BA Customer Services
Linda Moir
Customer Services Expert
Mark Price (Lord Mark Price)
Former Waitrose and John Lewis Business Leader
Martin Newman
Customer Centricity Expert
Mary Portas OBE
Retail Champion – The Queen of Shops
Neil West
Former Apple Head of Music UK & Europe
Nigel Risner
Multi-Award Winning Motivational Speaker
Philip Hesketh
The Psychology of Persuasion – Buying and Selling Expert
Rachel Botsman
World Renowned Trust Expert & Author
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