Ian Mullen OBE is a pharmacist by profession and has both SME and large public sector organisation experience. He has been self-employed for most of his career and created and operated a successful group of community pharmacies and optical practices across Central Scotland. He was elected Chair of the national organisation representing all Scottish community pharmacies in negotiations with government. He led the development of legislation in the UK Parliament to regulate the opening of new pharmacies, briefing MPs and Peers across the political spectrum. Those regulations remain current.
Ian has served 10 Scottish Health Ministers in a non-executive role and has an extensive understanding of the public sector, having also worked closely with local authorities. As an NHS chairman for 19 years, he chaired 2 NHS Trusts, and a Health Authority. He served as Chair of the Scottish NHS Trust Chairmen’s Group and was elected founder Chairman of the Scottish NHS Chairmen’s Group (2000-2002).
As Chair of NHS Forth Valley, a complex organisation with 8,000 staff and a £500m annual budget, Ian led the creation and development of a strategy to revolutionise healthcare delivery for the 300,000 population. This included the establishment of a new 860-bed hospital – Forth Valley Royal – and the closure of two existing hospitals. He led the successful management of this process, including the creation of a broad consensus amongst a range of diverse and sometimes difficult stakeholders – local and national politicians and media, clinical staff and patients and public – something that predecessor Health Authorities had singularly failed to achieve over 20 years. The successful transfer of 700 NHS staff to a private sector provider in the Scottish political environment was a significant challenge – but completed with little fuss. The 860-bed Forth Valley Royal Hospital is the largest healthcare project so far completed in Scotland and is currently the most technologically innovative hospital in the UK – having featured on 70 websites worldwide.
Ian Mullen has operated a healthcare consultancy since 1991, and has provided advice to clients such as Tesco plc, Morgan Grenfell, Kleinwort’s, the United States Embassy in London, Schering, Superdrug, Kingfisher plc, Deutsche Bank, Glaxo and Pfizer. He has featured regularly in many TV and radio news and current affairs programmes, including BBC TV Newsnight, File on 4, Today programme etc. Both major Russian TV stations sent crews to interview him in 2011 about the robots in Forth Valley Royal Hospital. He was invited to deliver the keynote address at Australian Healthcare Week 2011, in Sydney. He has presented in Western Australia, Spain and Switzerland, as well as in UK venues. He was invited to present at the inaugural NHS Trust Foundation conference in Liverpool in October 2012 on “The Chair, Leadership and Transformation”
Ian has been invited to chair the Serco plc Healthcare Advisory Board for UK & Europe and is a member of the John Laing plc and Laing O’Rourke project boards – providing advice on the development of new healthcare projects. He has been invited by the Scottish Government agency, Scottish Futures Trust, to chair one of the 5 Scottish Hub Companies to provide investment in new capital projects for 17 public sector organisations in Central Scotland.
Ian is an accredited Executive Coach with a specific focus on leadership attributes.
As a keynote speaker, his topics include:
- The Chair, Leadership & Transformation
- Leading Change in a Hostile Environment
- The Effective Chair
- Born Leaders can be Created
- Where do Leaders Make a Difference?
- Managing Determined Opposition
- Communicating Effectively and Influencing the Opposition
- Employing Robots to Provide 21st Century Services
- A 21st Century Hospital – The Robots are Coming!
- A New Hospital Designed by Patients, Public & Staff