Hamish Taylor has a CV which the Times described as “takes some beating”.
Hamish began his career with Procter and Gamble where he held a number of Brand Management positions. Hamish followed this in 1990 with a Management Consultant role at Price Waterhouse specializing in Marketing Effectiveness Studies.
In 1993, Taylor took up the position of Head of Brands at British Airways, where he took responsibility for the airline’s passenger brands (First, Club, Concorde, Shuttle, etc…). Innovations at BA included major product re-launches of Club Europe, Club World and First Class (including the introduction of Flat Beds).
In 1997 Hamish moved to Eurostar (UK) Ltd as MD, and after two successful years he was appointed CEO of the Eurostar Group.
At the end of 1999, Hamish joined Sainsbury’s Bank as CEO with a brief of growing rapid profit from the break-even position he inherited – which he did.
With all of the above positions fulfilled before he was 40 years old, Taylor left behind a record of significant growth/turnaround triggered by a willingness to challenge industry/organisation norms and place the customer at the core of all activities.
With an award-winning record of driving innovation and change in a number of very different environments, Hamish Taylor is now recognised as one of the world’s leading experts in Innovation/Change, Customer Focus/Brand Management and Performance.
As a keynote speaker, Taylor brings a rare combination of an outstanding CV and a fantastic ability to inspire audiences – delivered through both the use of stories from his own experience, tailored advice and practical tools all in his enthusiastic and humorous style.
In the past few years, Hamish has spoken to over 200 organisations in 30 different countries. Without fail, he receives outstanding testimonials from his customers – from Prime Ministers and CEO’s to front line staff; from major multi-nationals to small groups; from Sales/Marketing and Executive teams to HR, Risk, Finance and many other functions. Whatever your audience, Hamish’s lessons provide relevant and practical ways of achieving breakthroughs for you and your team.
Popular speech topics include:
- Customer and Brand
- Innovation and Change
- Leadership and Performance
- Internal Influencing
- Competitive Advantage
- Key Accounts and Sales
- Change and Leadership
- Leadership in Times of Change
- Accelerating Growth and Innovation
- Internal Customers
The Master Thief:
Taylor has been dubbed the “master thief” by the Inspired Leaders Network due to his record of stealing ideas from one environment to use in another (including Yacht designers for aircraft interiors, Disney to help with airport queuing, and rugby referees for new approaches to risk/compliance)
Although specialising in Keynote Speeches, Hamish is also much in demand for Facilitation and/or Masterclasses (including interactive exercises). He insists on a briefing call in advance to ensure he can tailor his messages to your audience and is happy to spend as much time as possible post speech to meet and discuss his lessons with you and your team.