Geoff Ramm

Geoff Ramm is the creator and author of Celebrity Service and Celebrity Service Superstars.

Like you, he knows that great customer service leads to lucrative, repeat business, but a greater experience leads to global recognition.

So how can you design a customer experience that will have your company/brand discussed for decades?

Results prove that Celebrity Service makes you craved by your customers, envied by your competitors and raved about in your industry.

“Amazing stories which really made us think.”
Bauer Media

In Geoff’s interactive keynotes, you will discover out-of-this-world ideas and transform your touchpoints to light up your business and excite your customers.

He’s challenged and inspired entrepreneurs, high-performance teams, and organisations in fifty-four countries to create award-winning ideas that outperform the competition.

“A Game Changer”
FORBES

Geoff Ramm is a trusted customer service speaker to some of the world’s leading brands. Clients include: Emirates, Warner Bros, Suzuki, Specsavers & McDonald’s.

Oh, and his on-stage and on-screen presence, infectious enthusiasm, and humour will have you on the edge of your seat.

Geoff Ramm Celebrity Service Keynote:

Geoff will design and create a highly engaging, interactive keynote built entirely around your aims, event goals, and theme.

Packed with original, inspiring stories and powerful ideas from around the world, his high-energy delivery will energise your audience and equip them with the motivation and insights they need to deliver exceptional Celebrity Service experiences.

Celebrity Service Interactive: (1/2 day workshop)

Follow up an inspiring keynote performance with a fully interactive master class.

Imagine having everyone in your team and organisation create award-winning Celebrity Service Moments for themselves.

These engaging sessions will feature the amazing ‘120 Challenges‘, ensuring everyone will look further, create better and consistently stand out from the competition.

Celebrity Service is not just a fantastic and easy-to-follow philosophy – your audience will also be excited to implement and act on their ideas immediately.

Nine unique components of CELEBRITY Service will spark the ideas to create memorable customer experiences.

Celebrity stands for;

• Consistency
• Excitement
• Love
• Engagement
• Bravado
• Response
• Independence
• Thank You

Celebrity Service Internal:

Everyone talks about service for customers, clients, guests, passengers, and members. But what about your team – your colleagues? Are we delivering celebrity-level Service to each other, the kind that inspires and empowers them to deliver an even greater external customer experience?

In this specialist session, you’ll discover how to create the greatest onboarding experience of all time.

You’ll also learn how to Respect, Celebrate and Recognise your colleagues in a way that builds the happiest teams – and delivers an extraordinary Celebrity Internal Service culture.

Prepare to be entertained, energised, and enlightened on a journey of customer service and marketing ideas that will enthuse and inspire your delegates!

To check availability for Customer Service Speaker Geoff Ramm, please contact us to speak with an agent for Geoff.