Nigel Barlow is an Agent Provocateur, Author, Creative Coach, and Keynote Speaker to many of the world’s leading organizations.
He was a founding director of the Tom Peters company in Europe, and currently runs a company helping organisations become not just good, not just excellent, but legendary for service to their customers
Until recently he was an Associate Fellow at the Saïd Business School, focusing on innovative change.
Nigel has a deserved reputation as one of the world’s most dynamic business speakers. He is also a strategic coach, consultant, and author working with famous brands on every continent.
The master of applying creative thinking to any area of your business Nigel’s distinctive approach is to convey vital messages in a highly entertaining and interactive way. His latest book is Re-think: How To Think Differently.
In his speeches he helps his audience to open their minds to creative re-thinking. Re-thinking can be applied to topics as diverse as Leadership, Markets, Brands, Attitude Change, Individual and Corporate Innovation, Strategic Development, the Customer Experience, and anything to do with organizational transformation.
What Nigel Barlow offers you…
An inspirational boost to your conference, off-site event or leadership retreat. Nigel has worked with organizations on every continent – from Apple to Unilever – as a speaker, creative coach, and agent provocateur.
How Nigel Barlow presents:
His stimulating presentations are highly interactive and always top the ratings. He takes very seriously the business of tailoring his message to his client’s aims, and is foolhardy enough to favour the after-lunch spot at conferences.
Speaking topics include:
Winning In Turbulent Times
- Why you can’t outsource thinking
- Resilience and honesty
- Rehearsing for success: becoming brilliant at the basics
- How ‘yes we can’ works as an organizational mindset
- The power of a leader’s attention
- Beyond positive thinking: activating self-belief
- Lessons from the world’s winners
Rethink – How To Think Differently
- ’One month in a job and you go blind!’ – overcoming the problem of experience
- Differentiate by being different
- Developing a ‘beginner’s mind’ to see fresh possibilities
- Innovating by cultivating a ‘why not?’ ‘what if?’ reflex and suspending your ‘yes, buts’
- Forget thinking outside the box: change it!
- Learning from the innovators
Creating Legendary Customer Experiences
- Why ‘customer satisfaction’ and ‘service excellence’ are yesterday’s ideas
- Becoming a legend: what it means for you and your customers
- Understanding the customer’s four scarcities: Time, Attention, Trust, and Authenticity
- Closing your perception gaps
- Investing in relations as well as operations, and seeing the pay-off
- ‘Stealing’ from legendary service providers
Inventing The Future
- The best way to predict the future is to invent it – but how?
- Why stories are better than vision statements
- Creative stories of the near future to inspire and clarify goals
- How to have faith in the future: choosing possibility over impossibility
- Living your story – the leader’s journey
Becoming a Talent Factory
- The war for talent – sense and nonsense
- Creating a culture of ‘players’, and rooting out the walking dead, spectators, and cynics
- The manager as super coach: enlivening your homegrown talent
- Why your organization is your people’s greatest resource and what to do about it
- Becoming connoisseurs of talent inside and outside the business
- The search for meaning in the workplace
- Innovative people development
Business Rocks – Waking Up To Creativity
- Music as a trigger for personal and business creativity
- What it takes to be an original and not just a cover version
- Finding your authentic voice or style
- Going ‘unplugged’ – touching hearts and minds
- What’s your real company song?
- Creating a business that really rocks
- Why change is discontinuous
- Seeing the inevitable surprises
- Loving healthy paranoia – activating your curiosity gene
- A web 2.0 world: how to enlist the world’s best minds
- Using ‘weapons of mass collaboration’
- How to challenge assumptions and open your mind